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Terms & Conditions

Boost Bank Debit Card Rewards Campaign In Collaboration With Mastercard

Terms and Conditions For The Boost Bank Debit Card Rewards Campaign In Collaboration With Mastercard

This Campaign is exclusively held by Boost Bank Berhad (Registration No. 202301007223 (1501144-T)) (“Boost Bank”) in collaboration with Mastercard Asia/Pacific Pte. Ltd. (“Mastercard”), for eligible holders of the Boost Bank debit card issued on the Mastercard network. By participating in this Campaign, customers of Boost Bank who meet the eligibility criteria set forth below (hereinafter referred to as “Participant”) hereby agree to be bound by these terms and conditions (“Campaign T&C”), which shall form an integral part of and are to be read in conjunction with Boost Bank’s Personal Banking Terms and Conditions and Boost Bank’s Debit Card Terms and Conditions.

In the event of any conflict or inconsistency between these terms and conditions and the documents referred to above, such inconsistency shall be resolved by giving precedence in the following decreasing order: (i) this Campaign T&C; (ii) Boost Bank’s Debit Card Terms and Conditions; and (iii) Boost Bank’s Personal Banking Terms and Conditions.

Boost Bank reserves the right to withdraw, amend, omit, and/or vary any part or the whole of this Campaign T&C with prior notice to the Participant, and the Participant shall be bound to observe, perform and comply with the terms and conditions herein and any amendments thereof. Boost Bank’s decisions in any matter in relation to this Campaign shall be final and conclusive.

Campaign Period
This Campaign is valid for a period from 3 September 2026 to 31 October 2026, both dates inclusive (“Campaign Period”). Any Campaign Period extension shall be determined by Boost Bank at its sole discretion, with reasonable prior notice to Participants.

Eligibility
This Campaign is applicable to the following categories of participants who hold a valid Boost Bank Physical Debit Card or Virtual Debit Card issued on the Mastercard network (“Debit Card”) (collectively, the “Participant(s)”):
1. New-to-Bank customers who successfully apply for and activate a Debit Card during the Campaign Period (“NTB Participants”);
2. existing Boost Bank customers without a Debit Card who successfully apply for and activate a Debit Card during the Campaign Period (“ETB-NTD Participants”);
3. existing Boost Bank Debit Cardholders who: (i) had their Debit Card activated before 2026; and (ii) have made zero spend transactions on the Debit Card at any point in 2026, up until the Campaign start date (spend transactions for this purpose exclude ATM withdrawals and fund transfers) (“Dormant Participants”); and
4. all existing Debit Cardholders, whether active or dormant (“General Participants”),
each as further described under “Campaign Mechanics” below. A Participant’s eligibility for a given Tier (as defined below) is determined by Boost Bank based on its system records as at the relevant time, and such determination shall be final and conclusive.

Definitions
In this Campaign T&C, unless the context otherwise requires:
1. “Campaign” means the Boost Bank Debit Card Rewards Campaign conducted in collaboration with Mastercard during the Campaign Period, as described in this Campaign T&C;
2. “Digital Savings Account” has the meaning given to it in Boost Bank’s Personal Banking Terms and Conditions;
3. “Entry” means a single entry into the Tier 4 Lucky Draw, earned in accordance with Clause 5 under “Tier 4 – Primary Card Status (Lucky Draw)” below;
4. “Online Spend” means a retail purchase transaction performed using the Debit Card on an online / e-commerce merchant platform (whether domestic or overseas) which has been successfully posted and settled, but excludes any transaction listed under “Exclusions” below;
5. “Qualifying Transaction” means an Online Spend transaction that counts towards a Participant’s cumulative spend threshold under the relevant Tier; and
6. “Tier” means each of Tier 1 (Activation), Tier 2 (Core Usage), Tier 3 (Wallet Builder) and Tier 4 (Primary Card Status), as described under “Campaign Mechanics” below.

Important Notice
1. By participating in this Campaign, the Participant hereby acknowledges and agrees to:
(a) Boost Bank’s Debit Card Terms and Conditions at https://myboostbank.co/terms-and-conditions-debit-card;
(b) the terms of Boost Bank’s Privacy Notice, and consents to the collection, use, and disclosure of the Participant’s personal information: (i) for the purposes of this Campaign; and/or (ii) in accordance with Boost Bank’s Privacy Notice at https://myboostbank.co/privacy-notice; and
(c) access Boost Bank’s website on a regular basis to view all relevant terms and conditions (including any related notices). The Participant must seek clarification from Boost Bank’s authorised representatives if the Participant does not understand any of these.
2. In the event that the Participant disagrees with any term herein, the Participant should contact support@myboostbank.co to express disagreement and the decision to opt out of this Campaign. In such instances, the Participant shall be deemed to have opted out of, and shall no longer be eligible to receive any reward under, this Campaign.

Campaign Mechanics
Unless expressly stated otherwise, all references to spend, thresholds and rewards below are subject to the exclusions set out under “Exclusions”, including that e-wallet top-ups and platform/wallet funding transactions do not qualify as Online Spend for any Tier under this Campaign.

TierQualifying CriteriaRewardReward Pool 
1 – ActivationNew-to-Debit Card Participants (i.e. NTB Participants and ETB-NTD Participants): apply for and activate a Debit Card and record a cumulative Online Spend of at least RM60.00 during the Campaign Period.RM60.00 Shopee eVoucher750 Participants (FCFS)
2 – Core UsageDormant Participants: record a cumulative Online Spend of at least RM300.00 during the Campaign Period.RM90.00 Shopee eVoucher280 Participants (FCFS)


 
3 – Wallet BuilderAll existing Debit Cardholders (active or dormant): record a cumulative Online Spend of at least RM600.00 during the Campaign Period.RM190.00 Shopee eVoucher280 Participants (FCFS)
4 – Primary Card Status (Lucky Draw)All Participants: 1 Entry per Online Spend transaction. Qualifying transactions under Tiers 1–3 also earn Entries.RM3,000.00 Trip.com Voucher (4 winners); RM5,000.00 Trip.com Voucher (4 winners); iPhone 17 Pro Max 512GB (2 winners)10 winners (Lucky Draw)

            

Tier 1 – Activation
1. This Tier is applicable to NTB Participants and ETB-NTD Participants only.
2. A Participant under this Tier who successfully applies for and activates a new Debit Card, and records a cumulative Online Spend of at least RM60.00 during the Campaign Period, shall be entitled to receive a one-time RM60.00 Shopee eVoucher (“Tier 1 Reward”).
3. The Tier 1 Reward is limited to the first 750 qualifying Participants during the Campaign Period, on a first-come, first-served (“FCFS”) basis, determined by reference to the date and time the qualifying threshold is met and verified in Boost Bank’s systems.

Tier 2 – Core Usage (Dormant Customers)
1. This Tier is applicable to Dormant Participants only, being existing Boost Bank Debit Cardholders who: (i) had their Debit Card activated before 2026; and (ii) have made zero spend transactions on the Debit Card at any point in 2026, up until the Campaign start date. For this purpose, spend transactions exclude ATM withdrawals and fund transfers.
2. A Dormant Participant who records a cumulative Online Spend of at least RM300.00 during the Campaign Period shall be entitled to receive a one-time RM90.00 Shopee eVoucher (“Tier 2 Reward”).
3. The Tier 2 Reward is limited to the first 280 qualifying Participants during the Campaign Period, on a FCFS basis, determined on the same basis as Clause 3 under “Tier 1 – Activation” above.

Tier 3 – Wallet Builder
1. This Tier is applicable to all existing Debit Cardholders, whether active or dormant (i.e. General Participants, including Dormant Participants).
2. A Participant under this Tier who records a cumulative Online Spend of at least RM600.00 during the Campaign Period shall be entitled to receive a one-time RM190.00 Shopee eVoucher (“Tier 3 Reward”).
3. The Tier 3 Reward is limited to the first 280 qualifying Participants during the Campaign Period, on a FCFS basis, determined on the same basis as Clause 3 under “Tier 1 – Activation” above.

Stackability and Priority of Tier 1, 2 and 3 Rewards
1. Rewards under Tier 1, Tier 2 and Tier 3 are not stackable. Each Participant may receive no more than one (1) reward across Tier 1, Tier 2 and Tier 3 for the entire Campaign Period, being the single highest-value reward for which the Participant qualifies, notwithstanding that the Participant may separately meet the qualifying criteria of more than one such Tier.
2. Without limiting the foregoing, where an NTB Participant or ETB-NTD Participant meets the qualifying criteria of both Tier 1 and Tier 3, such Participant shall receive the Tier 3 Reward only.
3. Where a Dormant Participant meets the qualifying criteria of both Tier 2 and Tier 3, such Participant shall receive the Tier 3 Reward only.
4. For the avoidance of doubt, the non-stackability set out in this section applies only as between Tier 1, Tier 2 and Tier 3. It does not affect a Participant’s separate entitlement to Entries under Tier 4, which is addressed below.

Tier 4 – Primary Card Status (Lucky Draw)
1. This Tier is applicable to all Participants, i.e. NTB Participants, ETB-NTD Participants, Dormant Participants and General Participants.
2. A Participant shall earn Entries into the Tier 4 Lucky Draw as follows:
(a) one (1) Entry for every Online Spend transaction performed using the Debit Card during the Campaign Period.
3. Qualifying Transactions counted towards a Participant’s Tier 1, Tier 2 or Tier 3 threshold shall also earn the corresponding Entries under this Tier 4, in addition to (and independent of) any Tier 1, Tier 2 or Tier 3 Reward received.
4. There is no cap on the number of Entries a Participant may accumulate during the Campaign Period, save that Boost Bank reserves the right to impose a reasonable maximum number of Entries per Participant to prevent abuse, manipulation or artificial generation of Entries, as further set out under “General Terms and Conditions” below.

Tier 4 Lucky Draw – Prizes and Draw Mechanics
1. The following prizes shall be awarded under the Tier 4 Lucky Draw, on the basis set out below:
(a) RM3,000.00 Trip.com e-voucher – four (4) winners;
(b) RM5,000.00 Trip.com e-voucher – four (4) winners; and
(c) one (1) unit of iPhone 17 Pro Max (512GB), exact colour/specification subject to availability – two (2) winners, 
(each a “Lucky Draw Prize”, and collectively the “Lucky Draw Prizes”).
2. Winners of the Lucky Draw Prizes shall be determined by way of a random computerised draw conducted by Boost Bank from among all valid Entries accumulated during the Campaign Period. The draw shall be conducted within thirty (30) days after the end of the Campaign Period, or such other date as Boost Bank may determine and notify to Participants.
3. Each Entry shall have an equal chance of selection regardless of the Tier or transaction type under which it was earned. A Participant may win more than one (1) Lucky Draw Prize, unless otherwise determined by Boost Bank.
4. Winners shall be notified via push notification on the Boost Bank Mobile Application, and/or SMS, email or phone call using the contact details registered with Boost Bank, within fourteen (14) days of the draw.
5. Winners may be required to provide identification and/or other verification documents as requested by Boost Bank in order to receive a Lucky Draw Prize. Boost Bank reserves the right to disqualify any purported winner who fails to respond to notification or provide the required verification within thirty (30) days of notification, in which case the relevant Lucky Draw Prize may be forfeited and/or awarded to an alternate eligible Participant at Boost Bank’s discretion.
6. All Lucky Draw Prizes are not exchangeable for cash, other items, or any other form of consideration, whether in whole or in part, and are not transferable, save at Boost Bank’s sole discretion.
7. Boost Bank reserves the right to substitute any Lucky Draw Prize (or part thereof) with another item of equal or greater value without prior notice, including where the originally specified item becomes unavailable.
8. Any applicable taxes, fees, or charges (including but not limited to withholding tax) arising from the receipt of a Lucky Draw Prize shall be borne solely by the winning Participant, save where prohibited by applicable law.
9. Boost Bank’s decision on all matters relating to the Tier 4 Lucky Draw, including the determination of winners, shall be final and conclusive.

Reward Fulfilment (Tier 1, 2 and 3 Shopee eVouchers)
1. Shopee eVouchers awarded under Tier 1, Tier 2 or Tier 3 shall be delivered to the Participant’s registered email address and/or the Boost Bank Mobile Application within sixty (60) days after the end of the Campaign Period, or such other period as Boost Bank may determine.
2. Shopee eVouchers are subject to Shopee’s own terms of use and validity period, and Boost Bank shall not be responsible for the redemption process, functionality, or validity period of any Shopee eVoucher once issued.
3. If a Qualifying Transaction giving rise to a Tier 1, Tier 2, Tier 3 Reward or a Tier 4 Entry is subsequently reversed, voided, refunded or cancelled, or if Boost Bank determines that a Participant was not in fact eligible or that an error occurred in the awarding of any Reward or Entry, Boost Bank reserves the right to refuse to issue, or to amend, correct, adjust, claw back or reclaim, such Reward or Entry (including any Lucky Draw Prize won using the relevant Entry).
4. By participating in this Campaign, Participants agree and acknowledge that the total incentive pool for this Campaign (comprising all Tier 1, Tier 2, Tier 3 Rewards and Tier 4 Lucky Draw Prizes) is capped at approximately RM169,000.00 (“Maximum Capping”). Boost Bank has no obligation to inform Participants once the Maximum Capping, or any individual Tier’s reward pool, has been reached.
5. The Participants should refer to Boost Bank’s website for further information and the Boost Bank Debit Card Terms and Conditions.
6. For further enquiries, Participants are encouraged to contact Boost Bank’s customer support via email at support@myboostbank.co.

Exclusions
The following transactions are excluded from this Campaign, and shall not qualify as Online Spend or a Qualifying Transaction for any Tier (including for the purposes of earning any Entry under Tier 4):
1. e-wallet top-ups or reloads (including but not limited to GrabPay, ShopeePay, Touch ‘n Go eWallet) and any other platform or wallet funding transactions;
2. cash withdrawals and fund transfers made at ATMs or over-the-counter;
3. in-store / physical point-of-sale transactions (this Campaign is applicable to online / e-commerce spend only);
4. any transaction that is reversed, voided, refunded or cancelled prior to, or following, the crediting of any Reward or Entry; and
5. such other transactions as may, from time to time, be excluded by Boost Bank, with notice to Participants where required.

Mastercard Collaboration
1. This Campaign is conducted by Boost Bank in collaboration with Mastercard in respect of Debit Cards issued on the Mastercard network. Mastercard’s role is limited to brand collaboration and/or co-funding of this Campaign’s media costs (as agreed between Boost Bank and Mastercard), and Mastercard is not a co-organiser of this Campaign for purposes of Reward or Lucky Draw Prize fulfilment.
2. Save as may be expressly agreed in writing between Boost Bank and Mastercard, Participants shall have no recourse against Mastercard in connection with this Campaign, these Campaign T&C, or any Reward or Lucky Draw Prize, and all such recourse shall be against Boost Bank only.
3. All trademarks, trade names and logos of Mastercard used in connection with this Campaign are used by Boost Bank with permission and remain the property of Mastercard.

General Terms and Conditions
1. Participants should refer to Boost Bank’s website for further information and the terms and conditions related to the Digital Savings Account and the Boost Bank Debit Card.
2. Boost Bank reserves the sole and absolute right to cancel, withdraw, suspend, extend or terminate any part or the whole of this Campaign T&C with prior notice to the Participant. For the avoidance of doubt, such cancellation, withdrawal, suspension, extension or termination shall not entitle the Participant to any claim or compensation against Boost Bank for any losses or damages suffered or incurred by the Participant, whether as a direct or indirect result thereof.
3. The records of transactions and Entries maintained by Boost Bank, and Boost Bank’s decisions in any matter in relation to this Campaign, shall be final and conclusive.
4. Boost Bank shall not be liable for any claim by the Participant or any third party, or for losses of any nature, including but not limited to loss of profits, punitive, indirect, special, incidental, or consequential damages, arising from or in connection with this Campaign. Boost Bank expressly excludes and disclaims any representations, warranties or endorsements, expressed or implied, written or oral, including without limitation those published in any mass media, marketing or advertising materials, including any warranty of quality, merchantability or fitness for a particular purpose.
5. Boost Bank shall not be liable for loss or damage to property, or any personal injury or loss of life, resulting from or in connection with this Campaign, including in connection with any Lucky Draw Prize.
6. The Participant acknowledges and agrees that Boost Bank reserves the right to disqualify the Participant’s participation in this Campaign if: (i) the Participant is found or suspected of abuse, manipulation or tampering with the Campaign mechanics or the operation of this Campaign, including artificially generating Online Spend; or (ii) the Participant is found or suspected of undertaking fraudulent activities, deceit, deception, cheating or other activities harmful to this Campaign; or (iii) the Participant is in breach of its obligations under this Campaign T&C. Notwithstanding the foregoing, Boost Bank reserves the right to reject any participation or Participant at its discretion.
7. By participating in this Campaign, Boost Bank shall not in any manner be liable or held responsible if Boost Bank is unable to perform, in whole or in part, any of its obligations herein attributable directly or indirectly to the failure of any mechanical or electronic device, data processing system, transmission line, electrical failure, industrial dispute, war, strike, riot, pandemic or any act of God beyond Boost Bank’s control, or any factor in the nature of force majeure beyond Boost Bank’s reasonable control.
8. Boost Bank and its officers, employees, representatives and/or agents (including without limitation any third-party service providers engaged by Boost Bank for purposes of this Campaign) shall not be responsible for, and shall not accept, any liability of any nature however arising or suffered by the Participant or any third party resulting directly or indirectly from this Campaign. Boost Bank disclaims any liability arising from products or services purchased by the Participant from third-party merchants, including Shopee and Trip.com.
9. By participating in this Campaign, the Participant agrees and consents to allow the Participant’s personal data to be collected, processed and used by Boost Bank in accordance with Boost Bank’s Privacy Notice. In addition, and without prejudice to the terms set out in the Privacy Notice, the Participant agrees and consents to such personal data being collected, processed and used by Boost Bank for:
(a) the purposes of this Campaign; and
(b) marketing and promotional activities conducted by Boost Bank, including but not limited to any form of advertising or publicity media and materials such as audio and/or visual recordings published through newspapers, television networks, radio stations or online and digital media and on the Internet. Marketing and promotion activities include, without limitation, the use and/or publication of any details provided in connection with entries, interview material and related photographs. In this regard, the Participant agrees to cooperate and participate in Boost Bank’s advertising and publicity activities in relation to this Campaign.
10. Boost Bank shall not be responsible or held liable in respect of technical failures of any kind, or intervention, interruption, or electronic or human error, in the administration and/or processing of a transaction performed via the Boost Bank Mobile Application, provided the same is not directly caused by Boost Bank.
11. Boost Bank shall not be responsible for any failure or delay in the transmission of evidence of sales transactions by Mastercard, merchant establishments, postal or telecommunication authorities, or any other party, which may result in a Participant failing to be entitled to any Reward, Entry, or Lucky Draw Prize under this Campaign.
12. Boost Bank shall not be liable for any misinterpretation or misrepresentation of facts by any unauthorised third party in respect of this Campaign as offered or published in any media, marketing or advertising material.
13. Unless expressly stated in this Campaign T&C, this Campaign is not valid in conjunction with any other campaign or promotion, and no other special, additional or preferential reward shall be given to a Participant in addition to the Rewards and Lucky Draw Prizes described herein.
14. Employees of Boost Bank shall be eligible to participate in this Campaign. Notwithstanding the foregoing, Boost Bank reserves the right to disqualify any employee who obtains, uses or attempts to use non-public information, confidential information, system access privileges or any other unfair advantage in connection with this Campaign. Boost Bank’s determination in relation to any such misconduct shall be final and binding.
15. This Campaign T&C shall be governed by and construed in accordance with the laws of Malaysia, and the Participant agrees to submit to the exclusive jurisdiction of the courts of Malaysia.
 

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