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Boost Bank Berhad's Privacy Notice

English | Bahasa Malaysia

Updated 18 August 2025

Boost Bank Berhad (Registration No.: 202301007223 (1501144-T)) and members of its group of companies in Malaysia (referred to as “Boost”, “us” or “we” or “our”) are committed to protecting the personal data and sensitive personal data of our customers, business customers, business partners, suppliers, visitors, applicants, candidates, beneficiaries, and individuals who work for or act on behalf of our customers, business customers, business partners, suppliers, such visitors, applicants, candidates, and beneficiaries (collectively, “data subjects”) that have been provided to us. At Boost, we take privacy seriously. All our activities are underpinned by our T.R.U.S.T. principles: being Transparent, respecting your Rights, ensuring responsible Use of your personal data and sensitive personal data, maintaining strong Security practices, and exercising care when Transferring data.

This privacy notice (“Privacy Notice”) explains what personal data and sensitive personal data we collect and process (as defined in the Personal Data Protection Act 2010 (“PDPA”), including its amendments, subsidiary legislation, orders, and standards), how and why we process it, the sources (if any) of such data, the parties to whom the data may be disclosed, how you can access and update your data, and where to obtain further information regarding the processing of your personal and sensitive personal data. If you provide us with personal data and/or sensitive personal data of other individuals, you represent and warrant that you have obtained their consent prior to sharing such data with us.

In the event of any conflict between the English and Bahasa Malaysia versions of this Privacy Notice, the English version shall prevail.

Information about children

If you are under the age of 18, you are required to obtain the consent of your parent, guardian or person who has parental responsibility over you before providing us with your personal data and sensitive personal data.

What personal data and sensitive personal data do we collect?

Where we refer to “personal data and sensitive personal data” in this Privacy Notice, it refers to any information that relates directly or indirectly to you, from which you may be identified as defined under the PDPA.

In order to enable us to provide you with the products and/or services we may need to and/or may be required to collect and process personal data and sensitive personal data, whether directly from you, through your interactions and relationship with us, or via third parties and publicly available sources, where applicable. The types of data collected may include (but not limited to) the following:

A. For Customers / Business Customers 

  • personal particulars (such as name, salutation / title, age, NRIC, passport numbers, contact details, email address, residential address, date of birth, gender, nationality, marital status, citizenship, education);
  • biometric data (such as facial image, fingerprint, voice);
  • banking information (such as direct debit, related bill payments and banking transactions).
     

B. For Business Partners and Suppliers 

  • contact information (such as name, address, email address and telephone number);
  • identification information (such as NRIC, passport identification number, tax registration number, social security number, driver’s license, date of birth);
  • biometric data (such as facial image, fingerprint, voice);
  • business information (such as name of organisation, job title, department, business address organization structure, shareholding, directorship);
  • any recordings captured through our communication platform(s) (such as telephone recordings, Microsoft Teams, Zoom, etc.);
  • details contained in business registration documents, third-party due diligence documents, trade references and credit checks;
  • financial details including banking account details and bank account statements.
     

C. For Visitors to Any of Our Premises or Events 

  • contact information (such as name, address, email address and telephone number);
  • identification information (such as NRIC, passport identification number, etc.);
  • business information (such as name of organisation, etc.);
  • reason for visit;
  • date and time of visit;
  • biometric data (such as facial image, fingerprint, voice);
  • security notes (special instructions and access restrictions);
  • any photographic and/or video footage captured or recorded by our surveillance camera (“CCTV”) system or any other recording system.
     

It is obligatory for you to supply such personal data and furnish a copy of your identification document for verification, if you enter any of our premises or attend any of our events.

D. For Applicants, Candidates and Beneficiaries 

  • contact information (such as name, address, email address and telephone number);
  • identification information (such as NRIC, passport identification number, tax registration number, date of birth and any other identification information);
  • demographic information (such as age range, marital status, gender, etc.);
  • financial information (such as parents’ incomes, beneficiaries’ incomes, bank account name and number, etc.);
  • education information (such as field of studies, university, country of study, academic scores and achievements, professional certifications, etc.);
  • employment information (such as employer name, address, email address, telephone number, position employed, employment tenure, etc.);
  • any photograph(s) or video footage(s) submitted to Boost (such as profile pictures, contest submissions, etc.).
     

When do we collect your personal data and sensitive personal data?

We may collect or obtain your personal data and sensitive personal data: 

A. For Customers / Business Customers

  • when you apply for access to our products and/or services as well as use our products and/or services (including through our call centres, dealers, and sales channels);
  • when you contact us or register for information relating to our products and/or services or for any other purpose(s);
  • when you communicate with us (such as via short message services (“SMS”), text messages or other digital channels, whatsapp, emails, questionnaires or surveys);
  • when you use or interact with any of our digital applications, visit any of our platforms/websites or social media pages;
  • when you participate in any of our promotional events, incentives or loyalty programs;
  • when you provide us with your identification documents from any of your interactions with us;
  • when you interact with our artificial intelligence (“AI”) tools, chatbots, or other automated technologies for support, enquiries, or other purposes related to our products and/or services;
  • from external agencies (such as credit reference agencies, screening or investigation agencies);
  • from our internal database pursuant to your relationship with any subsidiary, affiliate or associated company of Boost and Axiata Group Berhad (“Boost Group”) and RHB Bank Berhad.
     

B. For Business Partners and Suppliers 

  • when you apply to be onboarded as a partner and a supplier as well as when you use our digital applications, systems, products and/or services;
  • when you communicate with us (such as via short message services (“SMS”), text messages or other digital channels, whatsapp, emails, questionnaires or surveys);
  • when you use or interact with any of our digital applications, visit any of our platforms/websites or social media pages;
  • when you interact with our artificial intelligence (“AI”) tools, chatbots, or other automated technologies for support, enquiries, or other purposes related to our products and/or services;
  • from external agencies (such as credit reference agencies, screening or investigation agencies);
  • from our internal database pursuant to your relationship with any member of Boost Group.
     

C. For Visitors to Any of Our Premises or Events 

  • when you register in our visitor logbook or submit the visitor entry form;
  • when you provide us with your identification document(s);
  • when you provide your host with information;
  • from our CCTV system or any other recording system.
     

D. For Applicants, Candidates and Beneficiaries 

  • when you submit your online application to apply for any products and/or services, participate in any of our programs or events;
  • when you contact us or register for information relating to our events, products and/or services or for any other purpose(s);
  • when you communicate with us (such as via short message services (“SMS”), text messages or other digital channels, whatsapp, emails, questionnaires or surveys);
  • when you use or interact with any of our digital applications, visit any of our platforms/websites or social media pages;
  • when you interact with our artificial intelligence (“AI”) tools, chatbots, or other automated technologies for support, enquiries, or other purposes related to our products and/or services;
  • from external agencies (such as event organizers, business partners, transporters, accommodation and any other event related suppliers);
  • from our internal database pursuant to your relationship with any member of Boost Group;
  • from the CCTV system when you are physically present at any of our premises or events;
  • from any event photos and/or video shoots.
     

E. From Interaction with Technology and Third Parties

(a) Information collected by technology. For example:

  • Information from you, including but not limited to when you interact with our on-site facilities (e.g. Wi-Fi), your web browser type, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, user profiles, and/or a date/time stamp for your visit, and, with respect to your mobile phone, the unique device identifier;
  • Information from third party service providers and partners, with your consent, which may include your profile content or other types of personal data;
  • Cookies and Unique Resource Locator (URL) information to gather information regarding the date and time of your visit and the information you searched and viewed. Cookies are small pieces of information that the platform sends to your computer while you are viewing the platform. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies. (which stay on your computer until you delete them);
  • to provide you with a more personal and interactive experience on the platform.
    Persistent Cookies can be removed by following the web browser’s directions;
  • Information from corresponding technologies used in connection with mobile phones, including the unique device identifier, to record date, time, search and viewing information related to your mobile phone;
  • Information about how you use and interact with the platform and the services via third party analytics services such as Android ID, Google Analytics or Google Adsense etc. Such third party services may use Cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and the sites that redirected you to the platform;
  • Information collected on our premise, such as footage from our CCTV systems.
     

(b) Information from third parties service providers or other permissible authorised sources, including but not limited to, our partners, our customers, our employers, your joint Account holders, your authorised representatives, industry/financial related associations, government agencies, statutory authorities, law enforcement agencies, retailers, social networks and/or other organisations etc.

(c) Information from Credit Reporting Agency/Credit Bureau including but not limited to, the Central Credit Reference Information System (“CCRIS”), CTOS Data System Sdn. Bhd. (“CTOS”), Experian Information Services (Malaysia) Sdn Bhd (“Experian”), or other registered credit reporting agency under the Credit Reporting Agencies Act 2010 (“CRA”) conducting any creditworthiness and/or trade assessments.

How do we use or process your personal data and sensitive personal data?

Your personal data and sensitive personal data may be used or processed for the purposes of: 

A. For Customers, Business Customers & For Business Partners and Suppliers 

  • to send you service messages about your subscription or account registration;
  • to send you a welcome email and to verify ownership of the e-mail address provided when your account was created;
  • to send you administrative email notifications, such as security or support and maintenance advisories;
  • to respond to your inquiries or other requests;
  • to contact or interact with you through our artificial intelligence (“AI”) tools, chatbots, whatsapp, or other automated technologies in relation to your enquiries, applications, or interest in our services, for purposes such as verification, qualification, or other purposes related to our products and/or services;
  • to facilitate the creation of and secure your account on our digital applications and/or systems;
  • to identify you as a user in our system;
  • to process, facilitate, offer, administer and/or provide you with our services including relevant services updates, service messages about subscription, completing the application and/or account sign-up/registration;
  • to provide improved administration, use and support for our products and services, including activities related to products and/or services development;
  • to update, consolidate, and improve the accuracy of our records and transaction data;
  • to produce data, reports and statistics;
  • to improve and customize the quality of your experience with our products and services;
  • to improve and customize the quality of experience when you interact with the platforms/websites and the products and services;
  • to improve and customize the quality of your experience with our products and/or services and our platforms including carrying out, managing and/or maintaining your relationship with us, your commercial transactions and dealings with us;
  • to track user-specific information on what pages users’ access or visit;
  • to assess and/or evaluate your request and to analyse transaction data;
  • to process your payments, including providing billings or reports to you, maintaining financial records, assessing or verifying credit/debit card or other e-wallet details and facilitating payment of any amount due to us or available in your account;
  • to conduct, verify your identity or assess your financial standing and credit worthiness through credit reference/reporting/processing/review/evaluation checks or any other means approved under the laws and as required pursuant to our internal policies;
  • to conduct and perform the necessary checks including license verification, business interest and directorship, litigation, background, compliance risk, civil and criminal history records and cases, and any sanction lists;
  • conduct searches on any of the individual's data that you provide, whether on behalf or in representation, including yourself and/or an entity's credit information, including where the individual and/or entity is a joint applicant or to which the individual and/or entity is or has been linked and resides in the records of any registered Credit Reference Agency or any information in the record of the Central Bureau, Bank Negara Malaysia ("BNM") (including the CCRIS, the Dishonoured Cheques Information System ("DCHEQS") or any other database or system established by BNM);
  • compliance with laws and/or contractual and/or regulatory obligations and related/permitted purposes;
  • protecting or exercising our legal, contractual and/or regulatory rights and remedies including to recover any monies due and payable to us;
  • protecting our assets and interests;
  • to assist in the prevention, detection or investigation of crime or possible criminal activities or for the administration of justice;
  • for security and internal audit purposes;
  • providing you with products, services and/or offers which may be of interest to you;
  • providing you with the latest offers, campaigns and promotions (when you subscribe to such updates);
  • sending you information via telephone calls, text messages or other digital channels, emails, etc. or social media about products and services offered by selected third parties that may interest you;
  • to cross-promote our services; or products, services and special offers of third parties whose products and services we think may be of interest to you;
  • to send offers and promotional materials related to our products and services and for other marketing purposes;
  • to notify you about benefits and changes to the features of products and services;
  • to notify you about the updates to our products and/or services;
  • for our day-to-day operations and administrative purposes including account management, billing and collection, audits, reporting, investigations and management of the business;
  • for legitimate business execution;
  • using your data for participation in customer surveys or meetings;
  • for such other purposes as may be directed or consented to by you;
  • for all other purposes in relation to or incidental to the above.
     

B. For Visitors to Any of Our Premises or Events 

  • for health, safety and security purposes;
  • compliance with laws and/or contractual and/or regulatory obligations;
  • protecting or exercising our legal, contractual and/or regulatory rights and remedies;
  • for other legitimate purposes.
     

C. For Applicants, Candidates and Beneficiaries 

  • for online application of new products, services and onboarding;
  • for online application selection and recruitment processes;
  • to understand participants’ demographics;
  • for program logistics planning and implementation;
  • as part of advertisements and/or general updates on any platform(s)/websites;
  • for security clearance at third-party premises;
  • compliance with laws and/or contractual and/or regulatory obligations;
  • protecting or exercising our legal, contractual and/or regulatory rights and remedies;
  • for internship placement;
  • registration for extended programs (internal and external);
  • for other legitimate purposes.
     

Who do we disclose your personal data and sensitive personal data to?

We may disclose your personal data and sensitive personal data:

A. For Customers / Business Customers 

  • to any member of Boost Group for the purpose of facilitating and providing you with products and/or services and/or related to such products and/or services;
  • to third parties when disclosure is necessary or reasonable to protect rights of Boost and/or any member of Boost Group, protect your security, investigate fraud or respond to a law enforcement request;
  • to service providers, field engineers, contractors, subcontractors, Sub-Processors (defined below) or any other third-party performing work on behalf or at the instruction of Boost and/or any member of Boost Group;
  • to business partners for marketing activities;
  • to third parties other than credit reporting agencies for purposes such as alternative creditworthiness assessment, fraud prevention, and investigation;
  • to third parties for carrying out analytics to understand how you use our products and/or services;
  • to third parties for research and development purposes related to our products and/or services;
  • to dealers or agents of Boost and/or any member of Boost Group;
  • to third parties for the purposes set out under “How do we use or process your personal data and sensitive personal data?”.
     

B. For Business Partners and Suppliers

  • to any member of Boost Group for the purpose of facilitating and providing you with products and/or services and/or related to such products and/or services;
  • to third-party agents, service providers, consultants, advisors, contractors and/or subcontractors of Boost and/or any member of Boost Group;
  • to any party appointed by you or on your behalf, to process personal data and sensitive personal data (“Sub-Processor”);
  • to any public authority, governmental, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which Boost and/or any member of Boost Group is subjected to or as permitted by applicable local law;
  • to third parties for the purposes set out under “How do we use or process your personal data and sensitive personal data?”.
     

C. For Visitors to Any of Our Premises or Events
We do not routinely share/transfer your personal data and sensitive personal data with any external organizations or third parties. However, where and whenever we share/transfer your personal data and sensitive personal data, it may be: 

  • to any person(s) by whom we are required by law, contractual, governmental or regulatory requirements to make disclosure;
  • to authorised personnel, third party agents or service providers as necessary to process your personal data;
  • to any provider of security and emergency services;
  • to third parties for the purposes set out under “How do we use or process your personal data and sensitive personal data?”.
     

D. For Applicants, Candidates and Beneficiaries

  • to logistic partners for program planning and implementation;
  • to business partners for business simulations and challenges; 
  • to transportation agencies for travelling purposes;
  • to insurance agencies for travel personal accident coverage;
  • to platforms/websites service providers for online learning and self-development;
  • to creative and social media vendors for production of program montages, promotional materials, television series, podcasts, social media postings, etc.;
  • to any member of Boost Group;
  • to third parties when disclosure is necessary or reasonable to protect our rights, protect your security, investigate fraud or respond to a law enforcement request;
  • to third parties for measuring the effectiveness of our programs;
  • to third parties for the purposes set out under “How do we use or process your personal data and sensitive personal data?”.
     

We may disclose your personal data and sensitive personal data to the following third parties too for those purposes set out below:

(a) Professional Advisors. We may share your personal data and sensitive personal data with our professional advisors including but not limited to legal advisors, tax advisors, financial institutions and/or advisors, auditors, insurance brokers etc.

(b) Debt Collectors/Debt Collecting Agencies, Regulatory Agencies, or Consultant. We may use or disclose your personal data and sensitive personal data to any debt collectors/debt collecting agencies, regulatory agencies, or our consultant, as we have absolute discretion deems necessary for the purpose of enforcement of any right of our bank under our terms and conditions, for the performance of the contract entered by you with us, protect your security, investigate fraud or respond to a law enforcement request.

(c) Credit Reporting Agency/Credit Bureau, Bank and/or Financial Institution(s). We may disclose your personal data and sensitive personal data provided when using our platform and/or services including those you have consented to under any credit consent forms/letters, to any credit reporting agency/credit bureau or other registered credit reporting agency under the CRA conducting any credit/trade assessment, bank and/or financial institution(s) for credit/trade checks, fraud management and other purposes deem relevant by us.

(d) Government agencies, statutory authorities, and law enforcement agencies under the law. We may disclose your personal data and sensitive personal data to any government agencies, statutory authorities, and/or law enforcement agencies.

(e) Bureaus/Agencies established under Bank Negara Malaysia. We may disclose your personal data and sensitive personal data provided when using our platform and/or services including those you have consented to under any credit consent forms/letters, to any bureaus or agencies established or to be established by BNM including but not limited to CCRIS, CTOS, Experian or other registered credit reporting agency under the CRA conducting any credit/trade assessments.

(f) Other Disclosures. Regardless of any choices you make regarding your personal data and sensitive personal data, we may disclose personal data and sensitive personal data if we believe in good faith that such disclosure is necessary (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on us; (iii) to protect or defend our rights or property or users of the services; and/or (iv) to investigate or assist us in preventing any violation or potential violation of the laws, this Privacy Notice, or our contracts with you; (v) for research and development purposes; or (vi) for the performance of the contract you entered with us.

We shall use reasonable efforts in accordance with industry best practices to ensure that the above-mentioned maintain the confidentiality of your personal data and sensitive personal data; and are restricted from using your personal data and sensitive personal data for any unauthorised purpose.

Transfers of Personal Data and Sensitive Personal Data

We may transfer your personal data and sensitive personal data across geographical borders to other entities. Our information technology storage facilities and servers may be located in other jurisdictions outside of Malaysia. This may include, but not limited to, instances where your information may be stored on servers located outside Malaysia. In addition, your information may be disclosed or transferred to entities located outside Malaysia, especially when you access our platform from countries outside Malaysia. Please note that these foreign entities may be established in countries that might not offer a level of data protection that is equivalent to that offered in Malaysia under the laws of Malaysia. You hereby expressly consent to us transferring your personal data and sensitive personal data outside of Malaysia for such purposes. We shall endeavour to ensure that reasonable steps are taken to procure that all such third parties outside of Malaysia shall not use your personal data and sensitive personal data other than for that part of the purposes and to adequately protect the confidentiality and privacy of your personal data and sensitive personal data. Where your personal data and sensitive personal data have been transferred to our Affiliates and/or to third parties located outside of the local jurisdiction, the transfer of data is carried out under organizational, contractual and legal measures and with adequate levels of protection implemented as well as any additional local legal requirements for the parties receiving this information in order to safeguard your data. We are permitted to transfer your personal data and sensitive personal data where it is necessary to protect the vital interests of you and the public.

When you click on a link or, in the case of smartphone and mobile device, you may be required to do such other actions as requested to connect to any other platform or location where you will leave the services and be redirected to another site and another entity may collect personal data, sensitive personal data or anonymous information from you. We have no control over, do not review, and are not responsible for, these external platforms or their content and we do not accept any responsibility or liability arising from those websites. This Privacy Notice does not apply to these external platforms or their content, or to any collection of data after you click on links or do such other actions to connect to these external platforms. Likewise, if you subscribe to an application, content or a product from our strategic partner and you subsequently provide your personal data and sensitive personal data directly to that third party, that information will be subject to that third party’s privacy notice (if they have such a notice) and not to this Privacy Notice. We recommend that you read and understand the privacy notice posted on those other websites in order to understand their procedures for collecting, processing, using and disclosing personal data before submitting your personal data and sensitive personal data to those websites or platforms.

Where your personal data and sensitive personal data have been transferred to any member of Boost Group and/or to third parties located outside of Malaysia, the transfer of your information is carried out under organizational, contractual and legal measures and with adequate levels of protection implemented as well as in compliance with any additional local legal requirements for the parties receiving this information in order to safeguard your personal data and sensitive personal data.

Security Disclaimer: No method of transmission over the internet, or method of electronic storage is 100% secure. Therefore, while we use reasonable efforts to protect your information, we cannot guarantee its absolute security. We cannot and do not accept responsibility for any unauthorised access or interception or loss of information that is beyond our reasonable control.

How do we store and protect your personal data and sensitive personal data?

We may collect and store your personal data and sensitive personal data in electronic and/or physical form, depending on the requirement. Information may be stored at our and third- party premises within IT Systems (e.g. external cloud storages, internal or third-party management systems, e-mails, databases, hard drives), document warehouses, etc.

We endeavour, where practicable, to process your personal data and sensitive personal data in a safe environment by preventing any unauthorized or unlawful processing of personal data and sensitive personal data, or accidental loss or destruction of, or damage to, such information. We have implemented various physical, technical and administrative security measures to protect your data and our systems from unauthorized access. Some of these measures include:

  • encryption of data in transit or at rest 
  • adherence to privacy and security practices 
  • periodic security assessment and reviews to upgrade our practices 
  • restricting access to personnel on a need-to-know basis
     

How long do we retain your personal data and sensitive personal data?

We will retain your personal data and sensitive personal data only for as long as such information is necessary for the purposes it was collected for. The retention period for such information may also be affected by the requirements of applicable laws. In all cases information may be held for a longer period where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose) or subject to law, a shorter period where the individual objects to the processing of their personal data and sensitive personal data.

What are your rights?

We respect your rights and privacy by taking steps to ensure that your personal data and sensitive personal data are accurate, complete, not misleading and up to date. In compliance with the Personal Data Protection Act 2010, we assure you that:

  • you have the right to know what personal data and sensitive personal data we have about you. 
  • you have the right to request a copy of your personal data and sensitive personal data.
  • you have the right to correct your personal data and sensitive personal data to ensure it is accurate, complete, not misleading and up to date.
  • you have the right to withdraw your consent from our processing of your personal data and sensitive personal data.
  • you have the right to request that we restrict the use of your personal data and sensitive personal data where such use is likely to cause damage or distress. 
  • you have the right to prevent the processing of your personal data and sensitive personal data for direct marketing purposes.
  • You may request that we obtain and transfer your information from Boost eWallet, Boost Biz Wallet, or any accounts held with Axiata Digital Capital Sdn Bhd (“Boost Credit”), or from any accounts held by our affiliates, for use with us as part of the user journey in providing you with our services. Similarly, you may request that we transfer your information to another company and/or our affiliates as part of delivering a service, subject to verification that the request genuinely originates from you.
     

To exercise your rights, please contact us using the details provided under the ‘Who can I contact for more information?’ section below. These choices do not apply to the receipt of mandatory product or service communications that are considered as part of certain Boost’s and/or any member of Boost Group’s products or services, which you may receive periodically, unless you cancel or terminate the subscription of our products or services.

We reserve the right to decline any request that jeopardizes the security or privacy of others’ personal information, is impractical or unlawful, lacks sufficient information, may violate a court order, may disclose confidential commercial information, or would result in non-compliance with applicable laws. Additionally, it is important to note that system-recorded Personal Information may not be editable. When we delete any information, it will be deleted from the active database but may remain in our archives. To the extent permitted by law, we may also retain your information for fraud prevention or similar purposes required by laws.

If we are unable to accede to your request, we will inform you accordingly. We may also exercise our discretion in allowing the corrections requested and/or may require further documentary evidence of the new data or even of the requestor to avoid fraud and inaccuracy.

Please note that if you withdraw your consent or restrict the processing of your personal data and/or sensitive personal data, we may not be able to continue providing our products or services, or fulfil our obligations to you.

Voluntary and obligatory supply of personal data and sensitive personal data

Unless otherwise specified in this Privacy Notice, your supply of personal data and sensitive personal data is voluntary. Failure to provide personal data and sensitive personal data may result in the consequences described under 'Consequences of not providing personal data and sensitive personal data'

Integrity Disclaimer: We strive to ensure that all Personal Information is accurate, complete, not misleading, up to date, and reliable. The accuracy and completeness of your Personal Information depend on the details you provide. Unless you notify us otherwise, we will assume that the Personal Information you have provided is accurate, current, and complete.

Consequences of not providing personal data and sensitive personal data

We may require collection of certain personal data and/or sensitive personal data about you and failure to provide such information may:

  • result in us preventing your entry to our premises or participating in our events;
  • result in us being unable to process your application and/or provide you with our products and/or services;
  • result in us being unable to respond to your requests regarding our products/services;
  • result in us being unable to inform you of the latest updates regarding any promotions, our services/products or launches;
  • result in us being unable to communicate with you effectively;
  • result in our inability to enter into a contract with you or a counterparty or continuing to contract with you or a counterparty;
  • result in your inability to receive invitations to promotional activities organized by us;
  • limit or prevent your access to certain features on our platforms/websites/weblinks.
     

By submitting personal data and sensitive personal data to us, you acknowledge that:

You have read and understood this Privacy Notice, and you agree and consent to the processing of your personal data and sensitive personal data for the purposes set out herein.

Updates to Our Privacy Notice

We may update this Privacy Notice from time to time. The latest version will apply and supersede all previous versions, including any printed materials. Please check our website at https://myboostbank.co/privacy-notice regularly for the most current version, as indicated by the update date at the top of this Privacy Notice.

Who can I contact for more information?

If you have any questions about this Privacy Notice, our privacy practices, or if you wish to exercise your rights as a data subject, please contact us via:

Designation: 

Data Privacy Officer

Email:   

[email protected]