TERMS AND CONDITIONS OF CELCOMDIGI RAYA REWARD CAMPAIGN (“CAMPAIGN”)

This Campaign is held by Axiata Digital eCode Sdn. Bhd. (Company No. 201701000820 (1214970-T)) (“eCode”) in collaboration with Boost Bank Berhad (formerly known as “Boost Berhad”) (Registration No. 202301007223 (1501144-T)) (“Boost Bank), CelcomDigi Mobile Sdn. Bhd. (formerly known as Celcom Mobile Sdn. Bhd.)  Company No. 197601002188 (27910-A) (“Celcom”) and CelcomDigi Telecommunications Sdn. Bhd. (formerly known as Digi Telecommunications Sdn. Bhd.) Company No. 199001009711 (201283-M)] (“Digi”) [Celcom and Digi collectively referred to as CelcomDigi].

By participating in the Campaign, the Customer (as hereinafter defined) hereby agrees to be bound by these terms and conditions which shall form an integral part of and to be read together with Boost Bank’s Personal Banking Terms and Conditions, Boost Bank Debit Card Terms and Conditions, CelcomDigi Jar Campaign Terms and Conditions, eCode Terms and Conditions and eCode Campaign General Terms and Conditions.

In the event of a conflict or inconsistency between these terms and conditions, such inconsistency shall be resolved by giving precedence in the following decreasing order (i) these terms and conditions; (ii) CelcomDigi Jar Campaign Terms and Conditions; (iii) eCode Campaign General Terms and Conditions; (iv) Boost Bank’s Debit Card Terms and Conditions; (v) Boost Bank’s Personal Banking Terms and Conditions; and (vi) eCode Terms and Conditions.

eCode and/or Boost Bank reserve the right to withdraw, amend, omit and/or vary any part or the whole of the terms and conditions of this Campaign with prior notice to the Customer and Customer shall be bound to observe, perform and comply with the terms and conditions herein and any amendments thereof. eCode and/or Boost Bank’s decisions in any matter in relation to this Campaign shall be final and conclusive.

Campaign Period
The campaign will run from 28 March 2025 until 31 May 2025. Any Campaign Period extension shall be determined by eCode and/or Boost Bank at its sole discretion.

Eligibility
This Campaign shall be applicable to all account holders who: (i) open and maintain Digital Savings Account (as defined in Boost Bank’s Personal Banking Terms and Conditions) with Boost Bank; and (ii) fulfil the Campaign Criteria set out below during the Campaign Period (“Customers”).

Important Notice: 
1. By participating in this Campaign, you hereby acknowledge and agree to:

a. the terms and conditions of the following Campaign set out below;  

b. the terms of our Privacy Notice and you consent to the collection, use and disclosure of your personal information: (i) for the purposes of the Campaign; and/or (ii) in accordance with our Privacy Notice at https://myboost.co/privacy-policy and eCode’s Privacy Notice at https://myboost.co/privacy-policy, as may be updated from time to time;

c. Boost Bank’s Personal Banking Terms and Conditions (available at https://myboostbank.co/terms-and-conditions, as may be updated from time to time);

d. access Boost Bank’s website on a regular basis to view all relevant terms and conditions (including any related notices). You must seek clarification from Boost Bank’s authorised representatives if you do not understand any of these;

e. allow and authorize eCode to disclose the following details to Boost Bank for purposes of determining the Customers’ eligibility to receive the CelcomDigi Raya Rewards (as defined below):

i. your eCode registered name and phone number;
ii. your National Registration Identity Card number;
iii. your transaction amount and date (paying with Boost eWallet),

without first obtaining any further consent from you nor making any payment whatsoever to you.

2. In the event that you disagree to have your details as set out in paragraph 1 above to be disclosed by eCode and/or Boost Bank, you shall email to marketing@myboost.co to express your disagreement and decision to be opted-out from the following Campaign. In such instances, you have opted-out from and no longer be eligible to receive the offer/ reward under the following Campaign.

Campaign Criteria

1. During the Campaign Period, Customers (existing /new) who:
(a) open and maintain a Digital Savings Account (as defined in Boost Bank’s Personal Banking Terms and Conditions) with Boost Bank; 
(b) activate a CelcomDigi Jar (as defined in CelcomDigi Jar Campaign Terms and Conditions) with Boost Bank;      
(c) deposit a minimum of RM1,000.00 into their CelcomDigi Jar between 28 March 2025 to 30 April 2025 (“Deposit Period”); and
(d) maintain such minimum amount in their CelcomDigi Jar from 1 May 2025 to 31 May 2025 (“Holding Period”),

will be eligible to receive one (1) contest entry for the CelcomDigi Raya Rewards (as defined below).

2. For every additional RM1,000.00 deposited in the CelcomDigi Jar during the Deposit Period, and maintained throughout the Holding Period, the Customer will earn one (1) additional contest entry.

3. Deposits made after the expiry of the Deposit Period are not qualified for the contest entry.  

4. In the event that a Customer withdraws any funds during the Holding Period from the Jar, Boost Bank shall forfeit one (1) contest entry.

5. Within fourteen (14) days after the expiry of the Holding Period, a total of 42 Customers  will receive CelcomDigi Raya Rewards as follows:-

(a) 24 winners will receive a 1.0-gram gold bar.
(b) 12 winners will receive a 2.5-gram gold bar.
(c) 6 winners will receive a 5.0-gram gold bar.

6. Boost Bank will notify the winners through multiple communication channels including but not limited to push notifications. Each winner must confirm acceptance of the CelcomDigi Raya Rewards by completing and signing the acceptance form within the timeframe prescribed in the notification. Failure to respond within the prescribed timeframe shall result in forfeiture of the CelcomDigi Raya Rewards, Boost Bank and CelcomDigi shall not be liable for any claims arising from forfeiture due to non-collection.

7. The CelcomDigi Raya Rewards will be redeemed by the winners in accordance with Clause 8 below within sixty (60) days following the confirmation of acceptance by the winners. If any delay occurs due to unforeseen circumstances, Boost Bank will notify the winners with an updated timeline.

8. The CelcomDigi Raya Rewards shall be fulfilled by Habib Jewels Sdn Bhd ("Habib") and must be redeemed in person at a designated Habib outlet chosen by the Customer within the acceptance form. Additional terms and conditions may apply. Any disputes arising from redemption of the CelcomDigi Raya Rewards must be settled directly between the winner and Habib. CelcomDigi and Boost Bank are not responsible for investigating or resolving such disputes and will not replace or cancel any redemptions as a result. Notwithstanding the preceding paragraph, the method of collection of the CelcomDigi Raya Rewards by the winners shall be at the sole discretion of Boost Bank.

9. Each winner shall be entitled to receive only one (1) CelcomDigi Raya Reward.

10. All CelcomDigi Raya Rewards distributed under this Campaign shall be subject to applicable taxes, and Boost Bank shall deduct any required taxes prior to distributing the CelcomDigi Raya Rewards to the winners.

11. Boost Bank reserves the right, at its sole discretion, to substitute the CelcomDigi Raya Rewards with another item of comparable value based on market rates at the time of substitution, without prior notice. CelcomDigi and Boost Bank shall not be held liable for any dissatisfaction or claims arising from such substitutions.

12. It shall be the sole responsibility of the winners to ensure that their contact details registered with Boost Bank are accurate and up to date. CelcomDigi and Boost Bank shall not be held responsible for any failure in notification due to outdated or incorrect contact details provided by the Customer.

13. The CelcomDigi Raya Rewards shall be provided on an “as is” basis and shall neither be transferable nor exchangeable for other items.

14. Upon the successful collection of the CelcomDigi Raya Rewards at designated collection point, CelcomDigi and Boost Bank shall bear no further responsibility or liability regarding the use, misuse, loss or theft of the CelcomDigi Raya Rewards.

15. For the avoidance of doubt, eCode and CelcomDigi are not agent of Boost Bank and eCode and CelcomDigi make no representations/ warranties/ endorsements as to the opening, keeping and maintenance of the Digital Savings Account, Boost Bank Debit Card, CelcomDigi  Jar and Savings Jar(s) (and/ or any other products and/or services) with Boost Bank (including the interest rate offered by Boost Bank), and eCode and CelcomDigi shall not be liable for any injury/ loss/ damages suffered by the Customers by participating in this Campaign.

16. Boost Bank and CelcomDigi are not agent of Habib, its subsidiary or affiliate and makes no representation/warranties/endorsement as to the quality, merchantability, and fitness of the CelcomDigi Raya Rewards fulfilled by Habib.

17. Please refer to Boost Bank and/ or its website for matters in relation to the Digital Savings Account, CelcomDigi Jar and Savings Jar(s) and/ or any other products and/or services (including the payout of the interest rate).

18. For further enquiries, please refer to Boost Bank’s FAQ and/ or contact Boost Bank Customer Support via email to support@myboostbank.co.

General Terms and Conditions:

1. The Customers should refer to Boost Bank’s website for further information and the terms and conditions related to their Digital Savings Account, CelcomDigi Jar and Savings Jar(s) (and/ or any other products and/or services), including any matters related to the payout of the interest rate.

2. Boost Bank reserves the sole and absolute right to withdraw, amend, omit and/or vary any part or the whole of the terms and conditions of this Campaign with prior notice to the Customer. For the avoidance of doubt, the cancellation, withdrawal, suspension, extension or termination by Boost Bank of this Campaign shall not entitle the Customer to any claim or compensation against Boost Bank and CelcomDigi for any losses or damages suffered or incurred by the Customer whether as a direct or indirect result of such cancellation, withdrawal, suspension, extension or termination.

3. The records of transaction maintained by Boost Bank and Boost Bank’s decisions in any matter in relation to the Campaign shall be final and conclusive.

4. Boost Bank, eCode and CelcomDigi shall not be liable for any claim by Customer or third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential or other damages resulting from or in connection with this Campaign. Boost Bank, eCode and CelcomDigi expressly excludes and disclaims any representations, warranties or endorsements, expressed or implied, written or oral, without limitation to those published in any mass media, marketing or advertising materials, including but not limited to, any warranty of quality, merchantability of fitness for a particular purpose.

5. Boost Bank, eCode and CelcomDigi shall not be liable for loss or damage to property or any personal injury or loss of life resulting from or in connection with this Campaign.

6. The Customer acknowledges and agrees that Boost Bank reserves the rights to disqualify Customer’s participation of the Campaign if (i) the Customer is found or suspected of abuse, manipulation or tampering with the Campaign mechanics or the operation of the Campaign; (ii) the Customer is found or suspected of undertaking fraudulent activities, act of deceit, deception, cheating or other activities harmful to the Campaign; or (iii) the Customer is in breach of its obligations or any terms and conditions of this Campaign. Notwithstanding the above, Boost Bank reserves the right to reject any participation or the Customer at its discretion.

7. By participating in this Campaign, Boost Bank and CelcomDigi shall not in any manner whatsoever be liable or held responsible if Boost Bank is unable to perform in whole or in part any of its obligations herein attributable directly or indirectly to the failure of any mechanical or electronic device, data processing system, transmission line, electrical failure, industrial dispute, war, strike, riot, pandemic or any act of god beyond Boost Bank’s and CelcomDigi’s control or due to any factor in a nature of a force majeure which is beyond Boost Bank’s and CelcomDigi’s reasonable control.

8. Boost Bank and CelcomDigi and its officers, employees, representatives and/ or agents (including without limitation, any third party service providers engaged by Boost Bank for purposes of this Campaign) shall not be responsible and shall not accept any liabilities of any nature and however arising or suffered by the Customer or any third parties resulting directly or indirectly from this Campaign, and Boost Bank disclaims any liability arising from the products or services purchased by the Customer from third party merchants.

9. By participating in this Campaign, the Customer agrees and consents to allow its personal data to be collected, processed and used by Boost Bank in accordance with the Privacy Notice. In addition and without prejudice to the terms set out in the Privacy Notice, the Customer agrees and consents to its personal data or information being collected, processed and used by Boost Bank for:

(a) purposes of this Campaign; and
(b) marketing and promotional activities conducted by Boost Bank, including but not limited to any form of advertising or publicity media and materials such as audio and/ or visual recordings published through newspapers, television networks, radio stations or online and digital media and on the Internet. Marketing and promotion activities include without limitation the use and/ or publication of any details provided in and/or in connection to the entries, interviews material as well responses and related photographs. In this regard, the Customer agrees to cooperate and participate in all advertising and publicity activities of Boost Bank in relation to this Campaign.

10. Unless specifically mentioned in these Terms and Conditions, this Campaign is not valid with any other campaign, and no other special, additional, preferential rates and/ or reward shall be given to the Customer in addition to this Campaign.

11. Boost Bank shall not be responsible or held liable in respect of technical failures of any kind, intervention, interruptions and/ or electronic or human errors in the administration and/ or processing of a transaction performed via the Boost Bank Mobile Banking (as defined in the Personal Banking Terms and Conditions) provided the same is not directly caused by Boost Bank.

12. Boost Bank shall not be responsible for any failure or delay in the transmission of evidence of sales transactions by MasterCard Worldwide, merchant establishments, postal or telecommunication authorities or any other party which may result in Customer failing to be entitled to the rewards under this Campaign.

13. Boost Bank and CelcomDigi shall not be liable for any misinterpretation or misrepresentation of facts by any unauthorised third party in respect of this Campaign offered and published in any media, marketing or advertising material.

14. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, and the Customer agrees to submit to the exclusive jurisdiction of the courts of Malaysia.

Additional terms and conditions (where applicable)

1. eCode and the Partner each represents, warrants and undertakes to each other on a continuous basis that they collectively or individually have not made, offered or authorized or will make, offer or authorize any payment, gift, promise or other advantage, whether directly or through any person or entity, to or for the use or benefit of any Government or public officials or any entity or any other person where such payment, gift, promise or other advantage would violate any anti-bribery and anti-money laundering laws in Malaysia or elsewhere.

2. The Partner represents, undertakes and warrants that:

a. for any personal data of individuals that the Partner will be or may be disclosing or discloses to eCode, that Partner has prior to disclosing such personal data to eCode, obtained consent from the individuals whose personal data are being disclosed, to:

i. permit the Partner to disclose the individuals’ personal data to eCode for the purposes of crediting the rewards to the Partners’ customers and the said customers to receive any marketing or promotional materials from eCode (“Purpose”); and/or

ii. permit eCode to collect, use, disclose and/or process the individuals’ personal data for the Purpose. 
        
b. to the best of its knowledge, any personal data of individuals that the Partner will be or is disclosing to eCode are accurate and complete, and that none of it is misleading or out of date as of the date of receipt by eCode. Further, the Partner shall give eCode notice in writing as soon as reasonably practicable should it be aware that any such personal data has been updated and/ or changed after such disclosure;

c. it shall at the request of eCode, assist eCode to comply with the Personal Data Protection Act 2010 (“PDPA”), the applicable regulations, subsidiary legislation, guidelines, orders related thereto and any statutory amendments or re-enactments made of the PDPA from time to time (collectively, the “Data Protection Legislation”). In this regard and without limiting the generality of the foregoing, this includes but is not limited to the Partner executing such further documents as eCode may require and/ or the Partner making arrangements for additional form(s) and consent(s) to be completed and signed by individuals whose personal data are provided by the Partner to eCode ; and

d. for any personal data of individuals that the Partners will be or is disclosing or discloses to eCode, that the Partners are validly acting on behalf of such individuals and that the Partners have the authority of such individuals to provide their personal data to eCode  and for eCode to collect, use, disclose and process such personal data for the Purpose;

e. it shall at all times comply with the applicable Data Protection Legislation in respect of the dealing, storage or transfer of personal data or personal information involving personal data or personal information of, where applicable, (i) eCode; (ii) the end users; and (iii) the Partners’ employees; and

f. appropriate measures are adopted by the Partners against unauthorized or unlawful processing of personal data or personal information and against accidental loss or destruction of, or damage to the personal data or personal information.

3. Clause 7.3 of the Marketing Collaboration General Terms and Conditions shall be replaced in its entirety with the following:

“For avoidance of doubt, if there is any penalty imposed by any regulatory or statutory bodies or authorities in Malaysia to eCode in regard to the obligations hereunder this Agreement, the Partner(s) agrees to pay the penalty fee and accountable to any other form of penalty accordingly provided always that such penalty imposed is directly attributable to the Partner(s)’ breach of any laws and regulations.”