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Frequently Asked Questions
Boost Bank App Minimum Operating System Requirement
Effective 1st September 2026, these are the OS requirements for Boost Bank App for both iOS & Android devices:
a. For iOS: iOS 18
b. For Android: Android 12
Updating your device’s OS is crucial because an outdated OS that is no longer supported by Google/Apple weakens your device’s resistance to malware and virus attacks. It’s important to ensure that the device you use to access Boost Bank App is running on the latest version to maintain robust security.
Until we discontinue support for an OS, you may still be able to access Boost Bank App via your device that is running on an older OS. However, your monthly transfer will be capped at RM 10,000. Additionally, older OS is susceptible to virus and malware attacks, which could lead to financial loss and leakage of personal information.
You can check your device's current OS via the following steps:
A. iOS: Go to Settings > Tap General > Tap About > Find your iOS version
B. Android: Go to Settings > Tap About Phone > Tap About > Find your Android version (menu names may differ by device model)
You can update your device's current OS via the following steps:
A. iOS: Go to Settings > Tap General > Tap Software Update > Tap Update Now
B. Android: Go to Settings > Tap Security & Privacy > Tap System & Updates > Tap Security Update (menu names may differ by device model)
You may need to check if your device is compatible with the required OS version. Otherwise, you may need to upgrade to a device compatible with the required OS version.